Executive Manager, Client Outcomes

Wellbeing, safety and respect for all children and families is the Cafs (Child and Family Services) vision. A not-for-profit incorporated organisation that has no religious affiliations, Cafs is owned and governed by the community, for the benefit of the community.

Cafs prides itself on being a champion of inclusiveness and diversity; and is a Rainbow Tick and White Ribbon Australia accredited organisation that has Diversity Council of Australia Inclusive Employer status and is embarking on their 2nd RAP – Innovate – with Reconciliation Australia.

The Executive Manager, Client Outcomes is accountable for leading and managing a team of professional community services managers (6 direct reports) to deliver high quality outcomes that have the client at the centre of all that Cafs does. Reporting directly to the CEO and working closely with the Executive team, this role will provide organisational leadership for strategy, performance, risk management, service excellence and best use of culture in policy, system and process design.

Key areas of responsibility will include:

  • Collaborating with sector allies
  • Ensuring the delivery of programs are in line with client needs
  • Leading a team in ensuring Cafs practice is evidence based
  • Managing, coaching and leading
  • Leading continuous change programs and improvement initiatives

Inspired? For further information and a copy of the position description, please contact Ange Connor on 0407 833 152. To apply, submit your application letter and current resume to [email protected]