Administration Assistant

Administration Assistant

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  • Love dealing with customers? This is the role for you!
  • Salary range $55k-$60K + super
  • Full time or part time, you choose!


Our client is a reputable, well-established Ballarat business, who are locally owned and operated and regarded as experts in the field. They are now seeking an Administration Assistant to join their team!

In the role of Administration Assistant, you’ll have multiple touchpoints with customers and work closely with the team. This role offers plenty of variety and requires a customer service professional who excels at building relationships with customers.

No two days will be the same! Your key tasks will include:

  • Co-ordinating the reception and administration functions including answering telephones, directing calls/taking messages, liaising with stakeholders and performing other general duties as required
  • Scheduling and coordinating jobs and maintenance
  • Assisting with general enquiries and sales if required
  • Processing and invoicing customers
  • Processing payments and daily banking
  • Maintaining stock price lists, catalogues and product information
  • Keeping customers up to date and informed on progress and timelines
  • General administrative tasks to ensure the smooth running of the office

Skills and Experience Required:

  • Exceptional customer service skills; going over and above for the customer and building rapport will be the norm for you
  • Excellent written and verbal communication skills to liaise with a wide range of customers, suppliers and team members
  • An eye for detail and accuracy
  • Solid computer skills, particularly with Word and Excel
  • Well organised, highly motivated and the ability to manage multiple tasks with competing demands/priorities
  • Previous administration experience preferred, no formal qualifications required

We are looking for a proactive, enthusiastic, and willing to learn team member who thrives on variety and is highly organised. You will love being busy, dealing with people, prioritising tasks, have an eye for detail and be pedantic when it comes to record-keeping and following processes.
This role is full time, but offers the flexibility to be made part time.

Inspired? For further information, contact Ange Connor on 0407 833 152.
To submit your application, please use the ‘Apply’ button.


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Inspired? For further information contact Kate Molesworth on +61 3 5331 1734. To apply, please use the button below or email your application letter and resume to
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