Office Manager

• A rewarding all-rounder’ role, pivotal to business success!
• Autonomy to really own your role, control the flow of operations.
• Work in a small close-knit team, partnering with the owner of the business

The company
With a legacy spanning over seven decades, Angus Eeles stands as a cornerstone in Ballarat’s heating and cooling landscape. Their commitment to excellence is embodied in the collective skills and experience of their team. From seasoned tradesmen and proficient technicians to meticulous installers and dedicated apprentices, plus an Office Manager who is the glue that ensures everything comes together seamlessly, Angus Eeles take pride in delivering unparalleled service quality.

The role
The Office Manager is a genuine office all-rounder who oversees daily operations, coordinates schedules, manages client and supplier communications, and supports the team. This role is perfect for someone who thrives in a hands-on environment, enjoys variety, and takes pride in keeping things running smoothly. Being the face (and voice) of the business, you will take pride in delivering outstanding customer service. If you’re organized, proactive, and ready to be the backbone of the Angus Eeles office, we’d love to hear from you!

Duties of the role include, but are not limited to:

• Customer service; being the conduit between customers, suppliers, tradespeople and everyone in-between, monitoring a central email inbox and responding to all enquiries via the phone and email
• Workflow Coordination; assisting with scheduling jobs, ordering parts and units, receipting deliveries and updating customers
• Finance and Bookkeeping; using Xero to manage the accounts payable, receivable and payroll functions (currently 10 employees), creditor and debtor management, preparing finance reports and processing end of month, liaising with the external accountant
• HR Admin; managing and maintaining personnel files, leave balances, work health and safety requirements, Workcover, HR policies and documentation
• General Admin; maintain accurate records, filing, scanning, assisting the owner with ad-hoc duties as required

Who are we looking for?
If you are the kind of person who thrives likes having variety in your day, gets job satisfaction from ensuring things run smoothly and efficiently and loves to build relationships with everyone you come in to contact with, this may be the role for you! Be the captain of your own role and make a valuable impact on how the business is run.

You will be:

• Proactive and demonstrate initiative with a continuous improvement focus
• Exceptional at communicating and demonstrate outstanding customer service skills
• An experienced administrator with a proven track record in running a small office, preferably within a trade business
• Competent in managing the bookkeeping and finance function of a small business, possessing hands on skills and experience in performing the accounts payable, accounts receivable, and payroll functions (Xero experience preferred but not essential)
• Proficient in the use of MS Office Suite, particularly Excel. Experience with Tradify or Simpro (or similar software) would be advantageous.

This is an exciting opportunity for you to really own your role and work closely with the owner of the business, who is always keen to hear your ideas on how to do things better!

Inspired? For further information contact Tony Lockyer on 0429 843 433 or Ange Connor on 0407 833 152.
To apply, please send your application letter and current resume to admin@inspirehq.com.au by close of business Wednesday 14th May 2025.

If this opportunity hasn’t got you excited or isn’t quite the right fit for you, we’d still love to chat with you about the job you are looking for and learn more about your skills and experience to see how we can assist you in finding a great job with an awesome employer. By the way, did you know not all our jobs are advertised?! To connect with us, contact us on 5331 1734 or register your details using the below link and we will reach out to you.
https://inspirehq.com.au/register/